Privacy Policy

1. Information We Collect

We may collect the following types of information to improve our services and enhance user experience:

a. Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address

b. Non-Personal Information

• Browser type and version
• Device type
• IP address
• Website usage data (e.g., pages visited, time spent on pages)

c. Service-Related Information

• Details about your gym equipment (e.g., model, make, and condition)
• Service history

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and improve our services
• To process bookings and service requests
• To communicate with you regarding appointments, updates, and promotions
• To comply with legal and regulatory requirements
• To analyze website usage and improve customer experience

3. Sharing of Information

Urban-Repairing does not sell, rent, or trade your personal information. We may share your data only in the following cases:

• With Service Providers: To fulfill service requests, such as delivering parts or completing repairs.
• For Legal Reasons: If required to comply with applicable laws or legal processes.

4. Data Security

We prioritize the security of your personal information. Measures include:

• SSL encryption for secure data transmission
• Restricted access to sensitive information
• Regular monitoring and updates to our security systems

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance your browsing experience
• Remember your preferences
• Collect website usage data for analytics purposes

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Third-Party Links

Our website does not contain third-party links.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access, update, or delete your personal information.
• Withdraw consent for data processing.
• Opt out of receiving promotional communications.

If you would like to exercise these rights, contact us at support@urban-repairing.com.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide services to you
• Comply with legal obligations
• Resolve disputes

9. Compliance with Google Ads Policies

If we use Google Ads for advertising:

• We adhere to Google Ads data collection and usage policies.
• We do not collect or process sensitive information, such as health or payment details, through our website.
• Any data collected through Google Ads tools (e.g., Google Analytics or remarketing) will be anonymized and used solely for improving our website and services.

10. Changes to This Privacy Policy

Urban-Repairing reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly.

13. Contact Us

If you have any questions or concerns regarding these Privacy Policy, please contact us at:

• Email: support@urban-repairing.com
• Phone: 779977 9293
• Address: plot no:29, Pillar no 143, Attapur, 500048, Hyderabad

Thank you for choosing Urban-Repairing. We look forward to serving your gym equipment repair and maintenance needs!